Privacy Policy

Effective: April 26, 2026

This Privacy Policy explains how Haven Accessory Dwelling Units(“Haven,” “we,” “us,” or “our”) collects, uses, and shares information when you visit havenadus.com, use our address eligibility tool, request a feasibility report, or otherwise interact with us. By using our services, you agree to the practices described below.

1. Information we collect

1.1 Information you provide

We collect information you submit directly, including:

• Property address you enter into the eligibility tool.
• Contact details you submit through the booking form (name, email, phone, project notes).
• Any information you share with us by email or during a consultation.

1.2 Information collected automatically

When you use the site, we automatically collect:

• Device and browser information (user agent, screen size, language).
• Usage data (pages viewed, links clicked, referring URL, approximate location from IP).
• Cookies and similar technologies for analytics, session continuity, and conversion tracking (see Section 4).

1.3 Information from third parties

To generate a feasibility report we combine the address you provide with publicly available NYC datasets, including:

• NYC Department of City Planning PLUTO (lot, building, and zoning data).
• NYC Open Data (building footprints, zoning maps, flood maps, historic districts).
• FEMA flood hazard layers.

These public datasets are not personal information about you; they describe the parcel.

2. How we use your information

We use the information we collect to:

• Generate your ADU feasibility report and respond to inquiries.
• Schedule and conduct consultations.
• Improve our website, eligibility model, and services.
• Send service updates, follow-ups, and (with your consent) marketing communications.
• Comply with legal obligations and protect our rights.

3. How we share your information

We do not sell your personal information. We share information only with:

• Service providers who host the site, send email, schedule meetings, and process analytics on our behalf.
• Professional advisors (legal, accounting) when reasonably necessary.
• Authorities when required by law, subpoena, or to protect rights, safety, or property.
• A successor in the event of a merger, acquisition, or sale of assets, subject to this policy.

4. Cookies and tracking technologies

We use cookies, pixels, and tags for the following purposes:

• Essential — required for the site to function (e.g., session, security).
• Analytics — to understand aggregate site usage.
• Advertising — to measure conversions and serve relevant ads.

You can control cookies through your browser settings or our cookie banner where applicable. Disabling cookies may degrade some site features.

5. Data retention

We retain personal information for as long as reasonably necessary to provide our services and for legitimate business or legal purposes, then delete or anonymize it. You may ask us to delete your information at any time.

6. Your rights and choices

Depending on the U.S. state you live in, you may have the right to:

• Access, correct, or delete the personal information we hold about you.
• Withdraw consent for marketing or non-essential cookies at any time.
• Opt out of “sale” or “sharing” of personal information (we do not sell, but you may opt out of cross-context behavioral advertising tags).

To exercise any of these rights, email us at info@havenadus.com.

7. Security

We use reasonable administrative, technical, and physical safeguards designed to protect your information. No method of transmission or storage is 100% secure; we cannot guarantee absolute security.

8. Children

Our services are not directed to children under 13, and we do not knowingly collect personal information from children. If you believe a child has provided us with information, contact us and we will delete it.

9. Third-party links

Our site may link to third-party sites. We are not responsible for their privacy practices. Review their policies before sharing information.

10. Changes to this policy

We may update this Privacy Policy from time to time. The “Effective” date above shows when it was last revised. Material changes will be highlighted on the site.

11. Contact us

Questions about this Privacy Policy or our practices? Email us at info@havenadus.com, or write to: Haven Accessory Dwelling Units, Brooklyn, NY.